Asexual
Ƈяσωѕσηg
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Post by Ƈяσωѕσηg on Sept 1, 2016 23:12:24 GMT -5
Let's get one thing straight first: I'm not here to call out anyone, and I don't want to point fingers, I'm not here to be rude about anything but I feel I must speak out about something.
Wasn't sure where exactly to put this so forgive me if it's in the wrong place and feel free to move it.
I've noticed around here that FAQ threads are locked once they've been answered, which is good since it prevents other users from resurrecting old threads, I've seen this method used on an elsewhere site. However, I've also noticed that some topics are being locked perhaps too soon. And by this, I mean the topic's creator didn't get a chance to respond to any replies he/she may have gotten on it because it was locked before they could.
So all I ask is, can we please slow down on the locking and not be so hasty about it? I get that once a topic has received an answer pertaining to the question that it has been partly if not fully resolved and therefore is able to be locked, but what if the creator, or maybe even someone else, had further questions they wanted to ask or the solutions/answers given didn't solve their problem or question at all? This just leads to the making of more threads that become pointless after a while because it's a repeat, and it's completely unfair to the ones that didn't get a chance to respond on their own thread, even to give a proper thank you.
This doesn't mean stop locking threads, but just give the thread's creator a chance to reply to everything before it's locked, even if they possibly disappear for a while. The site I've seen this used on doesn't lock threads that haven't been replied to by the creator of the thread to let us know the issue was resolved, so I think we should follow that example and wait.
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Post by Storm on Sept 1, 2016 23:20:08 GMT -5
Yea i think the tapatalk ones weren't even answered tbh. I still cant find these forums on it.
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Post by ~~Tarmi~~ on Sept 1, 2016 23:25:59 GMT -5
Agreed!
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Post by Kenshin on Sept 1, 2016 23:32:48 GMT -5
yeah; i think that keeping them open for discussion longer would probably be better
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Post by John 3:16 on Sept 2, 2016 1:52:07 GMT -5
Yes preach
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Post by Deleted on Sept 2, 2016 8:42:19 GMT -5
maybe so.
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Post by Deleted on Sept 2, 2016 8:53:56 GMT -5
Yea i think the tapatalk ones weren't even answered tbh. I still cant find these forums on it.
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Post by Sand on Sept 2, 2016 8:55:26 GMT -5
If you think a thread is being locked too soon, you can simply ask one of the staff to unlock it. It's easy to lock as it is to unlock.
From what I've seen so far, there aren't many topics that were locked immediately unless they were easy questions that didn't require a lot discussion.
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Post by Sand on Sept 2, 2016 8:56:45 GMT -5
Yea i think the tapatalk ones weren't even answered tbh. I still cant find these forums on it.
I'll try that right now. |
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Post by Deleted on Sept 2, 2016 8:57:56 GMT -5
The app crashes when I click "Open in App"
edit;; I don't even have the option anymore
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Post by Sand on Sept 2, 2016 9:13:14 GMT -5
When I click "open in app", it doesn't pop up & doesn't crash.
I know I saw someone using tapatalk on here so I may find them and ask.
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Asexual
Ƈяσωѕσηg
Check Meowt! I'm purr-etty pawsome!
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Post by Ƈяσωѕσηg on Sept 2, 2016 9:19:20 GMT -5
Well I'm not too much about the tapatalks, I don't use the Proboards app so I've not seen what issues there are in that. But topics here on the forum in general.
Sand Well of course, there aren't all that many, but for you and the other staffers I feel it'd get tiredsome after a while having to lock and unlock back and forth when we the members ask. The threads that get answered, and the creator of the thread has responded to that, either with a thank you or otherwise, then I see that as appropriate to lock a thread. But locking one up when it's received answers we don't even know are actual solutions and the thread's creator hasn't had a chance to say so, then I deem it unnecessary to go ahead and lock. It may not have happened to many threads yet, there's actually only two that it has happened to from what I've noticed and that's where I'm concerned, but I also worry that if this 'speed locking' continues it will amount to a lot more. Really it's hard to get my point across without openly mentioning names, but I'll gladly do so in a PM with either you or @redx if need be.
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Post by Deleted on Sept 2, 2016 9:19:28 GMT -5
wait
What's tapatalk
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Post by Deleted on Sept 2, 2016 9:23:41 GMT -5
idk about other mods but I don't mind locking and unlocking threads constantly, but I'm on all the time.
But I agree, some of the threads are getting locked right after receiving a answer that they, the author, may not understand or doesn't work for them
Tapatalk is a forums app. Idk if it's specifically proboards, but it's a method of viewing the forums. I don't know how reliable it is vs the mobile method
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Post by Sand on Sept 2, 2016 9:24:10 GMT -5
Ƈяσωѕσηg - Understandable. I'm pretty much on for the majority of my day which would be about 9+ hours considering that I moderate from mobile and desktop. If you need anything, shoot a PM. Since the drama (please hope I don't jinx us) seems to have died down, we're more available than we were recently. That being said, shoot PMs to whichever mod(s) is online.
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Post by Sand on Sept 2, 2016 9:25:59 GMT -5
Tapatalk is an app to access ProBoard forums from mobile without using your phone's Internet app. It's an easier way of doing it since you can "follow" the forum itself and receive notifications. |
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Post by Deleted on Sept 2, 2016 9:27:04 GMT -5
Tapatalk is an app to access ProBoard forums from mobile without using your phone's Internet app. It's an easier way of doing it since you can "follow" the forum itself and receive notifications. oohhhhhh |
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Asexual
Ƈяσωѕσηg
Check Meowt! I'm purr-etty pawsome!
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Post by Ƈяσωѕσηg on Sept 2, 2016 9:39:18 GMT -5
Tapatalk is an app to access ProBoard forums from mobile without using your phone's Internet app. It's an easier way of doing it since you can "follow" the forum itself and receive notifications. oohhhhhh |
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Post by Dᴀɴɴʏ Pʜᴀɴᴛᴏᴍ on Sept 2, 2016 12:56:08 GMT -5
Personally, if I were a mod I'd wait 48 hours for the thread creator to make any further comments unless a topic is clearly 100% resolved. If the OP does not ask any further questions within 48 hours, I'd lock the thread. But that's just my two cents.
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Post by Deleted on Sept 2, 2016 13:42:09 GMT -5
i agree that things are locked too soon sometimes - and i also agree there should be a "minimum" time before locking threads happens on this board. 24 or 48 hours sounds good to me.
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Asexual
Ƈяσωѕσηg
Check Meowt! I'm purr-etty pawsome!
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Post by Ƈяσωѕσηg on Sept 2, 2016 16:51:00 GMT -5
A time limit may be a good idea.
But for this I'd have to disagree with having one. Mainly for the reason that not everyone is as active as they'd like to be, whether due to school or life situations, some are away from the forums more than 48 hours, perhaps even 5+ days, or even just enough time for a quick peak but not to reply to anything. If there was a time limit between the last reply on a help thread and no activity, that wouldn't necessarily stop the problem of locking too soon, because the thread creator or whoever else hasn't said or not if the answers given solved anything, and if it didn't then it'd turn into another thread being opened if they didn't know they could ask for their previous thread to be unlocked, and said new thread would be repeating the last one, in a sense. A time limit is good for some, not for others, and I'm speaking for the 20% that aren't online within a 48 hour gap after their thread has been answered.
Besides there's already a show called 48 Hours it sounds like that's what it would be like here lol.
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Post by Deleted on Sept 2, 2016 18:59:01 GMT -5
okay, how long do you propose for a time limit? we can't just have threads open indefinitely because someone quit, gets banned, never replies, etc.
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Post by Невыносимая коммунизм on Sept 2, 2016 19:53:30 GMT -5
I know you're talking about me. It's alright. You can say it.
I give a warning message to each user after I lock their thread. So far, I have not gotten any PMs asking to unlock threads.
If you need to divulge on the information already listed, I encourage you to make a new thread.
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Asexual
Ƈяσωѕσηg
Check Meowt! I'm purr-etty pawsome!
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Post by Ƈяσωѕσηg on Sept 2, 2016 21:47:38 GMT -5
It's true, threads probably shouldn't be left open infinantly, but I propose no time limit.
The other site I've seen this used on, which is a forum made for an MMORPG (Mass Multiplayer Online Role Playing Game), does not have a time limit for how long a help thread is to remain open after only so much activity. If the thread creator or whoever else replied to it doesn't respond, then the thread eventually gets buried under other threads, and if someone responds to a thread that went inactive and has been for months to years, then it is locked to prevent further activity. Otherwise, it is left open until a defining response of whether or not the issue was resolved has been posted.
It is also true that some users do quit or get banned, and the like, but I think mods keep track of that, and any threads a user as such made, can and should be locked, whether there was a response or not. That is my only execption to it.
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Post by Deleted on Sept 5, 2016 8:16:44 GMT -5
I don't mean to sound overly picky, but since the OP was made, only two threads on FAQs have been locked, one of which wasn't really a question in the first place.
I don't think the message was that threads shouldn't be locked, just that it should be clear the question was not only answered, but that the problem was actually solved. Once that's done there isn't any reason to keep it open.
I just say this because it is nice to be able to quickly tell which problems are ongoing, and which have been solved just by glancing to the side.
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