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Post by GattoGelato on Jul 30, 2017 15:29:31 GMT -5
ok so at sonic, when someone is going through the drive thru, or in a stall, pressing the red button for us to take an order our headset will beep and sometimes you can hear an echo of it before it even beeps and I usually hear the echo and immediately answer it but when someone else answers it first, the person who also answered it, but wasn't fast enough will hear a recorded voice in the headset of "Empty Q", which means no one is there.
Lately ,we've had new workers come in (two) who are really good t taking orders (SERIOUSLY. before they came, NO ONE EVER ANSWERED. it was always me and the manager) well, after they started taking orders, they started to compete with me. I started to get used the the "Empty Q" voice, and every time I hear that after I say "Hi, welcome to sonic, my name is-" "Empty Q" I then make a weird noise out of disappointment or whatever, just bc I'm bored. I'll say into the headset "pshhhhefuiffc bcdjbcsckjakxz" or "WAT. nevermind. fine" I'll say random stuff. the only people who can hear you is the coworker who you're connected with will hear this.
BUT lately, I've been so bad at turning on and off my headset.
a few times ths week...I answered the headset...and THOUGHT it said "Empty Q", BUT IT WAS ACTUALLY DRIVE THRU. and I made an embarrassing noise and blah blah blah..then realizing I was actually taking an order, I couldnt stop laughing and I could barely take the order. TALK ABOUT AWKWARD. and I thought I turned my headset off so they couldnt hear me laughing...IT WAS ON
yehahhhhhh they complained when they came to the window
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Post by neb on Jul 30, 2017 15:34:08 GMT -5
GattoGelato Oh my god. That would be me honestly. I am so sorry that would be pretty traumatizing. (At least to me) What did your manager say?
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Post by GattoGelato on Jul 30, 2017 15:39:18 GMT -5
GattoGelato Oh my god. That would be me honestly. I am so sorry that would be pretty traumatizing. (At least to me) What did your manager say? did. not. tell. my. manager. they didnt understand why I was laughing so hard, and I was calling SOS to the person connected with me, but she didn't know I was taking an order (she had the headset off her ear) and she just stared at me like wat. So I tried to suck it up and take the order. I came to the window and apologized, and another coworker who found out that happened backed me up and took care of the customer (I love her honestly). The customer only got to complain to us...not my manager the customer did NOT find it funny and thought we were trying to mess with her. Lady...you dont know us sonic workers and what its like here. riiiip. we do this to laugh at ourselves and I'm pretty sure if my managers found out, they'd probably laugh. this has happened way more often to workers than you think
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Post by Deleted on Jul 30, 2017 15:59:50 GMT -5
omg some people just need to chill out like if i were at a drive thru and the person taking my order made a weird noise and started laughing id probably find it funny. as long as i get my chicken mcnuggets its not a big deal
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Post by GattoGelato on Jul 30, 2017 16:19:14 GMT -5
omg some people just need to chill out like if i were at a drive thru and the person taking my order made a weird noise and started laughing id probably find it funny. as long as i get my chicken mcnuggets its not a big deal ikr. she got her chicken strip 5 piece. whats there to complain about. Even though I was not understandable and whatever
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Post by The Noble Dragon on Jul 30, 2017 16:20:11 GMT -5
I work at a Starbucks Drive-thru and lemme tell you how great it is to have the Headsets. Me and my coworkers will sometimes Race to take an order, like quickdraw who can press the button the fastest type thing. And when 2 people start taking an order at the same time it's really funny. The other day my shift supervisor started taking an order and (it was like 9pm btw) for some reason her voice came out like 10X cheerier than normal and me and my coworker just stared at her for a sec before laughing which also made her laugh and like she was laughing so hard that she just gave up and threw her headset on the ground and fell over and like we were all laughing so hard and the customer didn't knwo what was happening but was kinda chuckling too and just. Good times man.
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