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Post by Deleted on Apr 20, 2017 16:15:06 GMT -5
I ordered some books from Barnes and Noble that were scheduled to be delivered today.
The first bad sign is when I get home and see a box that is entirely too small for my order. But the label says my name and Barnes and Noble on the outside of it. I open it up, and I get a book that I never ordered and a paper that has someone else's name on it. Not only that, it didn't even come from Barnes and Noble. It came from eBay.
Really frustrated right now. This is going to be an absolute pain to sort out. My second package is supposed to arrive tomorrow. Who knows if it'll be correct or not though. Ugh.
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Post by darkforestwarrior on Apr 20, 2017 16:54:13 GMT -5
I have only ever had good experiences with B&N shipping so this is...wild to me? Hope you can get it sorted out though that sounds like it sucks
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Post by Deleted on Apr 20, 2017 17:27:52 GMT -5
I have only ever had good experiences with B&N shipping so this is...wild to me? Hope you can get it sorted out though that sounds like it sucks Same! I was really shocked. The fact that I'll have to be dealing with eBay as well is just sickening.
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Post by darkforestwarrior on Apr 20, 2017 17:37:59 GMT -5
yeah no kidding that's just all kinda messed up
I can't say I've ever ordered anything from ebay so I can't speak for how that might go. Is it possible that maybe someone sent you a book as a gift and it just arrived at an unusual time? xD
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Post by Deleted on Apr 20, 2017 18:01:58 GMT -5
yeah no kidding that's just all kinda messed up I can't say I've ever ordered anything from ebay so I can't speak for how that might go. Is it possible that maybe someone sent you a book as a gift and it just arrived at an unusual time? xD I wish that was the case! The thing with eBay is that it consists of individual, private sellers that are hard to work with. They aren't too happy when you have issues like this.
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Post by Deleted on Apr 20, 2017 18:47:35 GMT -5
Update: I called B&N Customer Service and surprisingly they just issued a replacement order and I don't have to contact eBay. They're just gonna send a label for me to mail the other guy's order back to him and it'll all be good.
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Post by Turin not Torino on Apr 21, 2017 0:11:18 GMT -5
I'm confused as to what Barnes & Noble and eBay have to do with one another...
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Post by darkforestwarrior on Apr 21, 2017 0:18:48 GMT -5
sometimes barnes and nobles has books available to buy on their site from other marketplaces so it might have to do with that
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Post by Turin not Torino on Apr 21, 2017 0:38:19 GMT -5
Gotcha. I know I've seen the marketplace thing on their site, but I've never actually ordered from them before. eBay I've used a lot, so I always picture it as buying directly from a seller, and while sometimes the sellers go through a 3rd party, I've never thought of them as BEING the 3rd party
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Post by darkforestwarrior on Apr 21, 2017 0:46:38 GMT -5
Yeah, I'm not actually sure if my theory is correct or not, that was my best guess xD
I really can't recall if I've ordered from the marketplace on their site either o_O
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