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Post by dαнℓια ♔ on May 28, 2017 21:34:52 GMT -5
Awesome! So this was my last week at my previous job and they didn't even put me on the schedule hahaha
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Post by ⋆ ɑetɧeɾ « on May 29, 2017 2:45:23 GMT -5
Lol wow
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Post by dαнℓια ♔ on May 31, 2017 20:48:54 GMT -5
It's almost the weekend already woo
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Post by ⋆ ɑetɧeɾ « on Jun 2, 2017 0:11:12 GMT -5
Yep! Too bad I work all weekend |: bleh
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Post by dαнℓια ♔ on Jun 2, 2017 20:17:03 GMT -5
Next weekend, I'll only have Saturday off. Because we'll start the next part of our training Sunday. Our schedule is changing from M-F 7am-3pm, to S-TH, 11:30am-8pm.
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Post by ⋆ ɑetɧeɾ « on Jun 2, 2017 23:59:38 GMT -5
scratch my last reply bc ah, I just quit my job tonight O3O Was too stressed and it was either I just leave or linger and bottle up and explode later
But hey that doesn't seem like bad timings (?)
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Post by dαнℓια ♔ on Jun 5, 2017 17:23:54 GMT -5
Hey, you do you. If It was making you stressed, don't feel like you're obligated to stay.
So our schedule changed again. We've got a new thing coming in, and our class was volunteered. It's going to delay our introduction to the phones, which is okay because I don't think I'm ready yet. But that also means delaying our graduation. The next class will be in and out before us. Which is okay, I suppose, because we're doing this for the better. We're gonna have a one day training for a recalled item, then we're going to take calls from people who have mentioned recalled item, and we're gonna go through the steps to send them a new item. So, it's for the better for me, because I need to get comfortable on the phones.
We did mock calls today, and oh my goodness, I am so not ready. Putting these systems to use, everything you've learned just disappears. It sucks!
Can I just say how awesome it is that we can actually say that something sucks without it being censored? xD
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Post by dαнℓια ♔ on Jun 6, 2017 17:57:28 GMT -5
Hey!
I had my first live call today. Our instructor told us we were going out to do mock calls, then made the mistake of telling us he was randomly gonna put us in the live queue. Which caused me to nearly have an anxiety attack. I managed to keep it under control, however.
Thankfully, We were partnered up. One of us would take a call, and the other would backup with info and help out. My partner went first, and his call only lasted about ten minutes. A simple outage. It was a little nervewrecking at first, but he got through it. Then it was my turn to take a call, and, just my luck, it was an hour or so long hah And it had to be one of the most difficult calls ever. On the plus side, any call I take from here on out will look small and easy in comparison. I was the last person to leave and ended up working 25 minutes over hah. But I resolved the call, I was determined to. Being Advanced Tech Support is going to be bit more difficult than I thought, but I'm gonna be quite the techie.
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Post by ⋆ ɑetɧeɾ « on Jun 7, 2017 12:14:16 GMT -5
Whoops sorry I got a bit busy haha o.o'
You sound like you've been busy lol!
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Post by dαнℓια ♔ on Jun 12, 2017 19:35:09 GMT -5
Busy is a bit of an under exaggeration haha
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Post by ⋆ ɑetɧeɾ « on Jun 14, 2017 0:21:25 GMT -5
lol same
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Post by dαнℓια ♔ on Jun 14, 2017 18:43:04 GMT -5
Work has made me anxious these last couple days
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Post by ⋆ ɑetɧeɾ « on Jun 17, 2017 15:24:30 GMT -5
D: you okie Jade ?
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Post by dαнℓια ♔ on Jun 18, 2017 18:54:08 GMT -5
⋆ ɑetɧeɾ « Yeah! I'm alright, just making myself anxious trying to learn this new job I'm on the phones now, and trying to learn the systems. I don't want the customers to know I don't know what I'm doing, when in reality, I have no idea what I'm doing
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Post by ⋆ ɑetɧeɾ « on Jun 18, 2017 23:32:17 GMT -5
Lol XD
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Post by dαнℓια ♔ on Jun 19, 2017 9:31:55 GMT -5
It's true xD
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Post by ⋆ ɑetɧeɾ « on Jun 20, 2017 0:25:30 GMT -5
I'm the same way lol I don't know what I'm doing 90% of the time lol
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Post by dαнℓια ♔ on Jun 23, 2017 20:16:32 GMT -5
I am getting better on the phones. Dealing with angry moms over a small recalled piece of a carseat really takes a lot outta you haha. But I've learned how to talk to people, and I'm less nervous about when we transition back into ATS.
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Post by ⋆ ɑetɧeɾ « on Jun 25, 2017 13:42:24 GMT -5
jeez lol. Angry mom's are hard to deal with |:
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Post by dαнℓια ♔ on Jun 25, 2017 17:24:05 GMT -5
They really are. This recall is just over a small piece that isn't even required and they are freaking out. I mean, I don't blame them, but I can repeat myself like three or four times, and they're still not convinced
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Post by ⋆ ɑetɧeɾ « on Jun 26, 2017 20:30:55 GMT -5
jeez /:
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Post by dαнℓια ♔ on Jun 28, 2017 21:15:37 GMT -5
Its my birthday today c: I'm 21 wooo!
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Post by ⋆ ɑetɧeɾ « on Jul 1, 2017 1:27:52 GMT -5
AND I MISSED IT DX happy belated birthday !! Sorry I was busy D':
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Post by dαнℓια ♔ on Jul 2, 2017 21:16:39 GMT -5
it's okay! I understand! Thank you!
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Post by ⋆ ɑetɧeɾ « on Jul 3, 2017 1:59:24 GMT -5
I feel bad ):
//gives a balloon 🎈
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Post by dαнℓια ♔ on Jul 3, 2017 23:25:54 GMT -5
I ended up calling off work today. Wisdom teeth growing in and its been painful and annoying. I started crying this morning because I was so scared tmi warning one decided to get infected. It's had really bad swelling and bleeding, but Ive managed to get it under control. I just hope it doesn't swell again like it did this morning. I woke up to it incredibly swollen. I think Ive gotten all the infection out. Now I'm just cycling between saltwater and peroxide water rinses. and brushing my teeth like every four hours. I've accepted I'll probably have to get them removed
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Post by ⋆ ɑetɧeɾ « on Jul 4, 2017 1:13:13 GMT -5
Oh no D: you okay ??
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Post by dαнℓια ♔ on Jul 4, 2017 18:44:59 GMT -5
Yeah I'm okay today. it was really bad yesterday
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Post by ⋆ ɑetɧeɾ « on Jul 5, 2017 2:00:12 GMT -5
):
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Post by dαнℓια ♔ on Jul 15, 2017 18:23:12 GMT -5
Hey!
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